Online Sales Figures May Be Down, but the Future Favours Online, Says Ethical Retail App Wholee Prime
By Emily Peagram 10 Jun 2021
After figures were released by the British Retail Consortium on Tuesday showing a boost for physical retailers in May, Eleanor Thomas, spokesperson for online retail challenger Wholee Prime, commented on what this means for online retail:
“After non-essential retail and hospitality reopened in the UK in May, online retailers’ share of spending was always going to fall. However, at nearly 40 per cent, online retail’s share of the market is still far greater than it was pre-pandemic, where it was closer to 31.5 per cent.
“With the UK Government’s rent holiday ending for high street shops, the future of many high street retailers, both large and small, looks bleak. As many shops go out of business, consumers look online to fulfil their retail needs. In particular, they are looking for retailers that are offering a different experience to the bland, generic, over-inflated prices models of Amazon and eBay.
“Through April and May, Wholee Prime experienced terrific growth, with a rise in app membership of 76 per cent. Our four key principles of Fair & Competitive pricing, Quality & Wide Assortment, Efficient & Reliable Delivery Service, and Zero Worries Shopping that make up our customer-oriented approach continue to catch the eye of consumers. No longer are they settling for the price-gouging endemic within the big names’ margin oriented-approach.
“We expect our strong growth to continue, in particular after launching our new size guarantee this month. Customers will no longer have to worry about checking lots of different size guides; we have standardised sizing across all our suppliers to ensure size worries are a thing of the past.
“Together with our zero-markup pricing model, we are committed to transforming a tired and outdated online retail market for the betterment of consumers. We are confident our continued growth will be a strong vindication of this approach.”